Acceptance of these terms

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. These terms apply to every visitor, whether you browse general information, read technical guides, or send details through our contact form.

If you do not accept these terms, you must stop using the site. Continued use of any page on this website will be treated as acceptance of the current terms and any lawful updates published here from time to time.

Permitted use of the website

You may use this website to learn about fibre laser sources, modules, spares and service support offered under the Raycus Laser name in South Africa. You may also use the site to request product information or service assistance for a genuine business requirement.

You may view, download and print reasonable extracts for internal reference.
You may submit accurate business and technical details for quotation or assessment purposes.
You may not use the site in a way that damages, interrupts or compromises its operation.
You may not attempt unauthorised access to any server, form, mailbox, database or administrative area linked to the site.
You may not post or transmit unlawful, defamatory, infringing or malicious material through any field or form on the site.

Information on products and technical content

The material on this website is provided for general information only. It is intended to help manufacturing and metalworking businesses understand the scope of available laser sources, modules, spares and service work, but it is not a substitute for a proper technical assessment of a machine, process, fault condition or operating environment.

Product descriptions, compatibility notes and service references may change without notice. Availability, suitability and specification can depend on the machine configuration, control setup, cutting or welding head fitted, cooling arrangement, fibre condition and the work being processed. Nothing on this website creates a binding offer, a guaranteed specification, or a promise that a part will suit every machine.

Published information may be corrected, updated or withdrawn.
Technical guides are informational and must be checked against the actual machine condition.
Any purchasing or repair decision should be based on confirmed requirements.

Intellectual property and restricted copying

All text, page structure, graphics, logos, icons and other content on this website are protected by applicable intellectual property law. Ownership remains with Astros Marketing (Pty) Ltd or the relevant rights holder where third-party material is lawfully used.

You may not reproduce, adapt, republish, scrape, distribute or commercially exploit any substantial part of this website without prior written consent. Limited copying for internal business review is allowed only where the content remains unaltered and all proprietary notices are left intact.

POPIA, personal information and submitted material

Where you provide personal information through this website, it will be handled in line with applicable South African data protection law, including POPIA. Information supplied through forms may include contact details, company details, machine information, fault notes, photographs and documents needed to assess a product or service requirement.

You should only submit information that is relevant to your enquiry.
You must have authority to share any business, machine or personal details sent to us.
Do not send confidential material unless it is necessary for the requested assessment.
Submitted information may be used to communicate about the enquiry, prepare quotations, arrange service work, keep records and meet legal obligations.

While reasonable measures are used to protect information, no internet transmission is completely secure. By sending information through the site, you acknowledge that risk.

Liability, external links and governing law

This website is provided on an as is and as available basis, to the extent permitted by law. Astros Marketing (Pty) Ltd does not accept liability for loss, damage, interruption, inaccuracy or reliance arising from use of the site, inability to use the site, or reliance on website content without independent verification. Nothing in these terms excludes liability where exclusion is not permitted by South African law.

The site may contain links to external websites for convenience. Those websites operate under their own terms and privacy conditions, and Astros Marketing (Pty) Ltd is not responsible for their content, security or availability.

These terms are governed by the laws of South Africa. Any dispute connected with the use of this website will be subject to the jurisdiction of the South African courts. For legal notices relating to website use, please send the details through our contact form on the Contact page.